Healthcare

Labib Medical Center

Trainings Delivered:

  • Internal Quality Audit
  • Achieving excellence in customer service
  • Communication Skills
  • Teamwork skills
  • Handling customer complaints
  • Team building skills
  • Stress and Time Management
  • Best practices in warehouse management
  • Customer service for medical secretaries

Lebanese Hospital Geatoui

Trainings Delivered:

  • Internal Quality audit
  • Lead auditor ISO 9001:2015 Quality Management System (CQI IRCA Certified)

Al Jabal hospital

Trainings Delivered:

Management Mix experts delivered to the quality and health and safety department at Al Jabal hospital the following training courses:

  • Advanced Quality tools and indicators
  • OHSAS 18001:2007 Occupational health & safety
  • Advanced Quality tools and indicators
  • OHSAS 18001:2007 Occupational health & safety

Saint Georges Hospital

Trainings Delivered:

Management Mix experts delivered to the customer service department at Saint Georges hospital the following training courses:

  • Handling customer complaints
  • Effective communication skills

The experts also delivered courses to the nurses:

  • Excellence in patient service
  • Handling patients’ complaints

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