Retail

khoury Home

Trainings Delivered:

  • The Call Center & Follow Up team participated to the “Best Practices in Telephone Skills” and “Handling Customer Complaints” training sessions that are based on their daily tasks. The training sessions were delivered at Khoury Home premises

Azadea Group/ Lebanon

Trainings Delivered:

  • 300 sales agents and stores managers at Zara, Bershka, Stradivarius, Pull and Bear participated to the “Excellence in selling techniques” and “Advanced cross-selling and up-selling techniques” customized training sessions;
  • The training sessions took place at Management Mix training center in Saifi village.

BMA paints

Trainings Delivered:

  • The management and quality department at BMA paints participated to the “Health and Safety Management System” and “Health and safety internal auditing techniques” training sessions that took place at BMA paints premises.